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Customer Service Representative Russian and English speaking

Description de la fonction

As a Customer Service Representative you will be interacting daily with customers and work in a dynamic and internationa environment.

  • You will process, monitor and follow up customers’ purchasing orders;
  • You will have to ensure effective service and administrative support for the assigned customers;
  • You will provide delivery commitment to customers and follow up on order activity to alert customer and sales team in case of discrepancies;
  • You will establish key communication link between customer and internal departments to keep all involved parties aware of customer activities.


  • You are highly proficient in Russian and English, and French or Dutch are considered a plus;
  • You have a higher education degree with an administrative and/or commercial orientation;
  • You preferably have some experience in administration/customer service and/ or logistics;
  • You have working knowledge of MS Office package and knowledge of Oracle R12 and CRM is an asset;
  • You have strong communication skills;
  • You are a team player;
  • You have a pro-active attitude (initiative to contact customers), ability to take a decision when necessary;
  • You ideally are able to commute by car.


Our client offers you an Interim contract  with the possibility of an extension to a permanent contract. Our client offers you the opportunity to work in an innovative, international and dynamic company based in Herverlee.

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