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Russian Customer Care Advisor 106 views1 application

Are you a native or near native Russian Speaker? Would you like to experience living in the beautiful,historical, city of Athens in Greece?In this role you will be representing a large online social media ans social networking services company. You will review & moderate content, share your passion for social media & online communication. At the same time you will be meeting new people, making new friends, enjoying the Greek lifestyle, sun & culture.

Why don’t you jump-start your career by working as a Russian customer care advisor ?

Benefits:

The company offers ​the following benefits for thisRussian Customer Care Advisor position

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

Responsibilities:

  • Act as the first point of contact for all Russian speaking clients
  • Respond and record customer inquiries raised through free phone lines for customers and chats.
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • Troubleshoot through the use of open questions, support documents and system training
  • Be able to offer recommendations to common problems or frequently asked questions

Qualifications:

  • Be familiar with high-tech gadgets and customer service
  • Speak Russian to native standard and English at a very good level
  • Have communicative and outgoing personality

More Information

Only candidates can apply for this job.
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Our address in Russia:

NEB SUDEXPERT LCC Со.TIN  7810024620
Rubakina str. 2/5, bldg. A, ofc. 214
198412 Saint Petersburg
Our address in Lithuania:

legas LCC Co, TIN 303364040, Juros str.,5 Klaipeda
Lithuania
Tel. +370 685 34 553

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