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Technical support specialist 57 views

Duties:

Receiving calls and registering customer requests and claims
Technical support for subscribers
Informing subscribers about the results of work on their requests
Providing reference information and advising clients on the Company’s services, user equipment, software and its configuration
Direct access to network equipment

Requirements:

Grammatically correct speech
Ability to plan and conduct a dialogue with the client
Basic knowledge of IT (advanced user)
Knowledge of the principles of operation of ethernet networks, knowledge of the OSI model, TCP / IP protocol stack.
Knowledge of the basics of IP telephony.

Focus on problem solving
Conflict-free, stress-resistance
Sociability, responsibility
Work experience from half a year.

More Information

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Contact Us

Our address in Russia:

NEB SUDEXPERT LCC Со.TIN  7810024620
Rubakina str. 2/5, bldg. A, ofc. 214
198412 Saint Petersburg
Our address in Lithuania:

legas LCC Co, TIN 303364040, Juros str.,5 Klaipeda
Lithuania
Tel. +370 685 34 553

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